Retail is all about Surprise, Seduce, and Service. Growth is the result of forces working together in the same direction.

Retail Coaching

Together with our consultants, we develop local coaching programs for our clients’ specific needs.

  • Sales group and individual coaching within the stores
  • KPI reinforcement and guideline settings
  • Talents assessment and pool acquisition
  • Role-plays, morning briefing, and coaching for time and priority management

Change Management

Operating CHANGE at every step of the organization is a challenge; Change is possible, as long as you want it!

  • Coaching sales associates towards daily improvements
  • Leadership coaching and managerial skills improvement
  • Adapting to each brand’s selling culture and taking ownership
  • Triggering energy for each store team member
  • Dare to build a new attitude